About Us
Being a hosting customer can be embarrassing - you frequently need to cope with server downtimes and a crappy and sluggish customer care service. To top it off, you have to log at least in two tools to administer your domain names, billing transactions and your site itself. When we launched Top Hosting Provider, we endeavored to alter all that.
A Trailblazing Approach to Web Hosting
The hosting Control Panel is the part of the hosting platform that the clients in fact see. And 90% of the hosting distributors out there employ one and the very same web hosting Control Panel - cPanel. We, however, find cPanel to be old-fashioned and hard to use - it simply obstructs our work. That is the reason why we took the decision to use another web hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look & feel and offers billing, domain and website administration possibilities, so you can administer everything from one location. In addition, it has a drag & drop File Manager, so you won't have to resort to a 3rd-party FTP client. Our tests have shown that the Hepsia Control Panel is 3 times faster than other hosting Control Panels! We have also set up a hosting Control Panel demo account - you can see for yourself how the Hepsia hosting Control Panel functions.
A Reliable Web Hosting Platform
Your website must be accessible online. This is why we lean on enterprise-level web hosting servers driven by the powerful mixture of Linux and Apache. We are also partnering with 4 state-of-the-art data center facilities where you can host your web site. This allows us to offer a 99.9% server uptime guarantee.
A People-Centric Modus Operandi
Last, but not least - we are there for you! We have Live Chat reps who are there to respond to all your pre-sale inquiries and to help you solve minor technological issues. We have a top-drawer 24x7x365 tech support service. We offer a one-hour support ticket response time guarantee, but in most cases our customer support team members reply to support tickets in no more than 20 mins!