Customer Support

Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A popup will show up. It contains elaborate info about all the actions that you can perform on the given page. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of instructional video clips clarifying how to use our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you need, have a look at our extensive Frequently Asked Questions database, which covers questions asked by real users and provides practical solutions. We constantly update our FAQ database with new entries in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can get in touch with our great team of technical support engineers available 24/7/365 and eager to assist you with any issue. Each trouble ticket you send will be replied to in less than 1 hour (the average trouble ticket response time is about twenty mins), so you will never have to wait a long time to receive an answer to your question.